Transantiago...

The truth is that, although I often used the previous public transport system, this was not an everyday occurrence and I didn’t travel long distances, that is why I know better the current system, called Transantiago.
First I would like to talk about the positive aspects of the new sistem. In economic terms for users is cheaper than the previous one because in the new system you can perform various combinations and travel long distances by a single ticket. I think the new sistem is more organized, although in some cases the frequency is irregular, creating long waits and traffic jam. Also thanks to the renovation of some machines is less polluting, especially in terms of noise. In my personal case the creation of new routes favored me because now I have more ways to get around, but I don’t forget that for some people the change had a negative effect, because they have to walk far to take the bus. On the negative side I consider that sometimes you have to wait a lot of time for the bus and, as the subway, it is always crowded.
I think, as the first step to improve the current system, I would make a more community planning and design, because they usually think only from experts ignoring who actually use the system. Also, I would implement more buses, routes and regularize the frequencies.
Finally, I consider that the government authorities and the whole society must think about the public transport sistem more seriously, because it is an issue that affects quality of life of people in a very important way.